Home » Featured, eGovernment

Meet Betty

24 November 2009 137 views 2 Comments

bettyBetty is employed by the the City of Frederiksberg. She has been working for Frederiksberg for a year now, most of the time working on the main web-site, www.frederiksberg.dk, but lately she is also working in the callcenter answering questions on the phone.

 So who is Betty? She’s a computerprogramme assisting the citizens on the web and on the phone. Betty is an electronic serviceassistent who can be activated  on the web-site. You can ask her questions and she will answer. You could ask her about most of the services on the site, and she will show the rigtht pages to you. You can ask her questions about specific services and she will answer.
 
Betty is a new way of searching the municipality web-site. She will help those users who is not so familiar with  the web, shes a friendly face who can help navigate the site. Meet Betty on www.frederiksberg.dk.
 
Lately shes also answering the phone. She can answer questions on the phone using the same database used on the website.
The solutions is delivered by Artificial Solutions with their Virtual Chat Agent and Virtual Speech Agent.
The solutions are used by a number of public and private services.
1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 2.00 out of 5)
Loading ... Loading ...

2 Comments »

  • Kylie Batt said:

    Я думаю, что Вы не правы. Я уверен. Могу отстоять свою позицию. Пишите мне в PM, обсудим….

    по Российскую  So who is Betty? She’s a computerprogramme assisting the citizens on the web and on the phone…..

  • JULIAN said:

    Pillspot.org. Canadian Health&Care.No prescription online pharmacy.Special Internet Prices.PillSpot.org. Vitamins@buy.online” rel=”nofollow”>.…

    Categories: Eye Care.Pain Relief.Antidepressants.Skin Care.Antiviral.Stomach.Blood Pressure/Heart.Stop SmokingAnxiety/Sleep Aid.Antibiotics.Mental HealthMens Health.Womens Health.Weight Loss.Antidiabetic.Anti-allergic/Asthma.Vitamins/Herbal Supple…

Leave your response!

Add your comment below, or trackback from your own site. You can also subscribe to these comments via RSS.

Be nice. Keep it clean. Stay on topic. No spam.

You can use these tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

This is a Gravatar-enabled weblog. To get your own globally-recognized-avatar, please register at Gravatar.